December, 2010 - SUPPORT Summary of a systematic review | print this article |
Nurses are an indispensable part of healthcare systems. The Nursing Work Environment (NWE) is defined as the context within which nurses provide their services, and includes infrastructural, management and social components. NWEs are vulnerable to the negative side-effects of restructuring and cost-saving drives, which may result in decreased levels of staff satisfaction and potentially negative patient outcomes. Although interventions for the improvement of NWEs have been proposed, few have been evaluated in terms of their effectiveness.
Nurses are vital to the provision of safe care in healthcare systems. While NWEs offer opportunities for professional autonomy, recognition and development, cost-cutting exercises in healthcare systems or individual institutions may impact negatively. These negative impacts may include, for example, higher nurse/patient ratios, reduced professional and clinical support, increases in the number of non-nursing tasks undertaken, and the delegation of nursing tasks to nurses who have not yet been trained to perform them. Interventions to improve NWEs typically target one or a small number of the elements which constitute an NWE. While many interventions have been proposed, few have been evaluated in terms of their effectiveness.
Review Objectives: To identify which interventions have been implemented to improve NWEs and how effective they were at improving them | ||
/ | What the review authors searched for | What the review authors found |
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Interventions | Interventions to improve the NWE |
11 controlled intervention studies including: |
Participants | Nurses |
Registered/licensed nurses (also: student nurse extenders, secretaries, unit leaders) |
Settings | Nursing workplace |
5 studies from the United States of America (USA) |
Outcomes |
Teamwork; leadership; autonomy; workload; clarity; recogni-tion; physical comfort; flexible scheduling; organisational policies; professional development opportunities; salary, participation in decision making; innovation; workplace safety |
Teamwork; leadership; autonomy; workload; clarity; recognition; professional development opportunities; participation in decision making; innovation; workplace safety |
Date of most recent search: April 2008 (latest date of publication) | ||
Limitations: This review has important limitations. |
Schalk DMJ, Bijl MLP, Halfens RJG, Hollands L, Cummings GG. Interventions aimed at improving the nursing work environment: a systematic review. Implement Sci 2010; 5:34. See in Implementation Science
Eleven studies were included and these had been conducted in different types of healthcare institutions in the USA and Northern Europe. All studies were controlled intervention studies, and most used a before-after design. A variety of interventions and outcome manifestations were reported. In the findings overview, the outcomes were categorised using the NWE taxonomy proposed by the authors.
Interventions to improve the nursing work environment |
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Patients or population: Nurses Settings: Nursing workplace (e.g. hospitals, other healthcare institutions) Intervention: An intervention to improve the NWE (primary nursing, shared governance, social support and stress inoculation training, short-term participatory interventions, nursing practice quality circle, educational toolbox, individualised care and regular systematic clinical supervision, violence prevention intervention) Comparison: No intervention (before intervention or control group) |
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Outcomes |
Impact |
No of Participants (studies) |
Quality of the evidence (GRADE) |
Comments |
Teamwork |
Primary nursing, short-term participatory interventions: |
424 |
|
+ Significant improvement |
Leadership |
Social support and stress inoculation training: |
317 |
|
+ Significant improvement |
Autonomy |
Primary nursing: + (Job) Autonomy |
632 (4 studies) |
+ Significant improvement | |
Workload |
Primary nursing and Short-term participatory interventions: |
286 (3 studies) |
+ Significant improvement | |
Clarity |
Primary nursing: + Resident assignment
|
223 (2 studies) |
+ Significant improvement | |
Professional development opportunities |
Short-term participatory interventions: + Opportunity to develop |
385 (3 studies) |
+ Significant improvement | |
Innovation |
Nursing practice quality circle: |
63 (1 study) |
+ Significant improvement | |
Participation in decision making | Educational toolbox: + Participation | 270 (1 study) |
+ Significant improvement | |
Recognition |
Individualised care and regular systematic clinical supervision: |
39 (1 study) |
+ Significant improvement | |
Workplace safety |
Violence prevention intervention: |
824 (2 studies) |
+ Significant improvement - Significant deterioration |
|
p: p-value GRADE: GRADE Working Group grades of evidence (see above and last page) |
Findings | Interpretation* |
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APPLICABILITY | |
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EQUITY | |
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ECONOMIC CONSIDERATIONS | |
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MONITORING & EVALUATION | |
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*Judgements made by the authors of this summary, not necessarily those of the review authors, based on the findings of the review and consultation with researchers and policymakers in low- and middle-income countries. For additional details about how these judgements were made see: http://supportsummaries.org/support-summaries/how-support-summaries-are-prepared/ |
Related literature
Cummings G, Estabrooks CA: The effects of hospital restructuring that included layoffs on individual nurses who remained employed: A systematic review of impact. International Journal of Sociology and SocialPolicy 2003, 23:8-53.
Kennerly SM: Effects of shared governance on perceptions of work and work environment. Nursing Economics 1996, 14:111-116.
Latham L, Hogan M, Ringl K: Nurses supporting nurses. Creating a mentoring program for staff nurses to improve the workforce environment. Nurse Administration Quarterly 2008, 32:27-39.
Moos RH, Schaefer JA: Evaluating healthcare work settings. A holistic conceptual framework. Psychology and Health 1987, 1:97-122.
O'Brien-Pallas L, Baumann A: Quality of nursing worklife issues – a unifying framework. Canadian Journal of Nurs-ing Administration 1992, 5:12-16.
Van Wyk BE, Pillay – van Wyk . Preventive staff support interventions for health care workers. Cochrane Database of Systematic Reviews 2010, 3:CD003541.
This summary was prepared by
Peter Steinmann, Swiss Tropical and Public Health Institute, Switzerland
Conflict of interest
None declared. For details, see: Conflicts of interest
Acknowledgements
This summary has been peer reviewed by: Greta Cummings, Canada and Victoria Pillay-van Wyk, South Africa
This summary should be cited as
Steinmann P. Improving the nursing work environment: which interventions work? A SUPPORT Summary of a systematic review. December 2010